The consumer’s expectation of convenience has boosted the value and necessity of delivery options in the food industry. For restaurants that don’t offer delivery themselves, mobile apps and delivery startups are filling those gaps. Creating a unique experience for the consumer in the food industry was once about face-to-face interactions.
However, according to McKinsey & Company, the worldwide market for food delivery stands at about $96 billion. That makes up 1 percent of the total food industry and 4 percent of business for restaurants and fast-food chains. For the next five years, there is expected to be an estimated 3.5 percent annual growth rate.
Nigel Travis, CEO Dunkin’ Brands, told Business Insider, “Delivery will be the next wave.” Travis continued, “It’s going to be like a revolution, and I believe it will happen faster than anyone thinks.”
Delivery is already a linchpin in the lives of many and will continue to grow as access to mobile apps and online ordering becomes the norm. Traditional packaging for delivery commonly features a combination of paper bags and single-use plastic bags. They serve a purpose, transporting the food from point A to point B, but value for your brand and the customer is being left on the table.
Below, we will explore 4 reasons why restaurants should invest in customized insulated tote bags as the successor to traditional food delivery packaging options.